A focused place for each response
Open the incident's channel from WarnFire and keep a direct path back to the incident record.
Bring the incident and its responders into the same conversation.
Create a dedicated Slack or Zoom war room, connect it to the incident, and keep acknowledgement, assistance, notes, and resolution tied to the response.
Work the incident in Slack.
Give responders an incident-specific channel instead of scattering the response across a general chat. Connect Slack, configure automatic war rooms, and set the severity threshold that deserves one.
Two-way incident actions
Authorized responders can acknowledge and resolve from Slack. Actions remain bound to the incident and its permissions.
Close the conversation deliberately
Post the resolution summary and archive the channel after the configured delay when automatic archiving is enabled.
Put a Zoom meeting and Team Chat channel around the response.
A Zoom war room brings a meeting and a private Team Chat channel together. The connected host account, granted permissions, and Zoom account policies determine what's available.
Read the product guideStart together
Create the selected war room manually or enable automatic creation for eligible incidents. Meeting and channel setup each show their own status.
Keep incident actions in reach
Linked, authorized responders can acknowledge, resolve, add explicit notes, and request assistance from the incident card in Team Chat.
Control how people join
Set waiting-room and join-before-host defaults for new meetings, subject to the host's Zoom policies. Mobile responders can open the incident's meeting directly.
Retain the operational history
Authenticated provider events can record meeting activity. Resolution can end the meeting and archive its channel according to configuration. Recording, transcription, and in-meeting chat are not part of this integration.
Choose one war-room provider for the incident.
Select Slack or Zoom for new incidents. Each incident retains its original provider; changing the workspace choice does not move an existing room or create a second one.
Bring in the right help
Request people or teams, track their response, and keep assistance commitments visible alongside the incident.
Keep access explicit
An assistance acceptance and a private-channel invitation are separate outcomes. A room link does not replace incident permissions or provider access requirements.
Build a response people can follow.
Start a workspace, connect a service, and make the next signal reach its owner.