On-call and incident response
Services, schedules, policies, incident actions, assistance, and notification evidence.
Get help with the response you're building.
Find setup guidance for services, on-call schedules, escalation policies, Heartbeats, status pages, and collaboration. Contact support when you need help understanding an outcome.
Start with the product guides.
Follow the documentation for your task, from adding a responder to connecting your first monitoring source and verifying the paging path.
Read the product guideHeartbeats and status pages
Expected job check-ins, run history, customer components, updates, subscriptions, and maintenance.
Integrations
Monitoring adapters, Slack and Zoom, Events API, lifecycle webhooks, and scoped automation.
Tell us what you expected and what happened.
Email support@warnfire.com with the workspace name, relevant incident or monitor ID, approximate time and timezone, and a description of the result. Do not send passwords, integration secrets, push tokens, or sensitive incident payloads.
Check WarnFire's service status.
Review the public service-status page for current notices. For privacy and deletion requests, use the privacy choices page.
Build a response people can follow.
Start a workspace, connect a service, and make the next signal reach its owner.